
Average Reviews:

(More customer reviews)First the positive:
The bluetooth connectivity to a cell phone (although this is not suppose to be the core feature of the product) turns out to be the most useful feature. When driving, talking through TomTom is much easier than using the bluetooth ear piece.
The traffic monitoring feature has saved me time couple of times over the past three weeks of use. When TomTom detects a heavy traffic on 101, it informs me of the heavy traffic and suggests an alternative route. On those two occassions I followed the suggestion, I learned that I actually did save about 10 minutes on typical 40 minute route. The realization came from the traffic updated provided on the radio. From my detour to the destination, the traffic reported average delay of 25 minutes while the alternative route from TomTom took 15 minutes.
Now the not so good:
The onboard map does not seem to be comprihensive. Of about 15 addresses I tried to used for navigation, about 5 were not in the map. Several different variation like 7th, Seventh, 7 th, etc. informed that such address did not exist. On one occassion where the street was split across a highway, it look me to a wrong side. When the map has the information on the address, it works great. But, I found myself getting frustrated a bit too frequently and pulling out my iPhone to get the map I need.
The web interface has a bit of problem as well. TomTom website indicates that it has an update. When I connect TomTom, it tells me that the device has the latest update. A week or so later, I see on the website again that it has an update. When I connect TomTom, again I got informed that the device is up to date.
Overall, I do like TomTom because of the bluetooth phone connectivity, good traffic monitoring, and useful interface (interface works well when address is known). But, I gave only three stars for the frustration I encounter because TomTom does not have the necessary information too frequently and website fools too often.
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